All pieces are made to order. Due to the handcrafted nature of each piece the turnaround time from order to shipping is two to four weeks. Depending on availability orders may ship sooner please email for inquiries. Custom orders and showroom appointments are welcome please email firstname.lastname@example.org for inquiries
-Orders are shipped via UPS. UPS ships M-S and does not accept P.O. Boxes. Delivery times are approximate, but tracking code can be provided.
-Please contact if items are needed sooner. Customer is responsible for shipping fees.
-Returns are accepted for unused and unworn jewelry within a 5 business day period and must be post-dated by the 5th day.
-Customer assumes responsibility for all shipping costs. Cancellations must be done within a 24 hour period.
-If you are not satisfied with your jewelry, a full refund will be provided within 5 days of receipt. Please make sure ordering rings you have the correct size, Amy Agamemnon Jewelry is not responsible for incorrect sizing. Please email email@example.com to receive an RA #. Returns shipped without an RA# will not be accepted. Items must be insured and in its original condition. AAJ is not responsible for lost or damaged returns. All custom orders and personalized pieces are final sale. Additionally, if an item is defective within the first 5 days of your purchase, AAJ will be happy to repair it at no cost, provided it has not been subjected to normal wear and tear. Customer is responsible for all shipping costs.
-Store your jewelry in airtight bags or jewelry boxes that will protect your pieces from everyday pollutants in the air.
-Avoid wearing your jewelry in swimming pools, hot springs and salt water.
-Jewelry that has continuous contact with hard surfaces can wear more quickly. Be thoughtful when wearing jewelry during exercise or while doing office work, where pieces could have continual contact against a desktop.
-Take care to remove jewelry while washing your hands, cleaning, showering and sleeping.
-Put on jewelry after applying lotions, perfume and hair products.